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Source Technology offers comprehensive support services tailored to meet your specific needs.

Comprehensive support services tailored to meet your specific needs.
Our extensive experience in the telecommunications industry has enabled us to develop a world class engineering group to support the unique needs of our clients within the service provider industry, as well as corporate IT. We have assembled a team of specialists with extensive experience in all aspects of the telecommunications industry. From the deployment of DSL to understanding the unique needs of an x.25 transactional gateway, our engineers provide our customers with an invaluable resource for the planning, integration, and support of virtually any technology on the market today.

Source has committed significant resources to our state-of-the-art Network Operating Center which allows our engineering team to provide higher levels of customer support, while testing and evaluating new technology, and providing valuable pre-ship configuration services.

In addition, we have developed a hands-on training facility with everything a Systems Administrator or Network Engineer could want: experienced Engineer Instructors, limited class sizes, and a comfortable training facility.

The ongoing reliability of your telecommunications network dictates that you have a team of professionals with the experience and knowledge to help you through the next Denial of Service attack, software migration and capacity upgrade. More than 800 service providers, Fortune 1000 companies, and government agencies rely on our support to keep their networks running at peak performance.
Phone Support
24 x 7
8 x 5
Per-incident
Parts
Replacement
Next Business Day
4 Hour / Same Day
Training
Instructor led 
class / lab at our Training Center
On-site Training
Network Management
Performance Monitoring
Troubleshooting
SLA Assistance
Engineering
Network Design
Capacity Planning
Software/Flash Upgrades
Software / flash upgrades are created and released by the equipment manufacturer
Integration Services
Remote Installation
On-site Installation
Pre-ship Configuration
Cabinet Integration - aka "POP in a Box"
Wireless Deployment Site Surveys
Infrastructure Deployment Consulting
© Source Technology 2002